faq

1. Are you a trading company or a factory?

A: We are a uniform manufacturing company. We specialize in producing uniforms for doctors, nurses, and workers, including caps, tops, and pants. We also offer OEM services.
2. Can I have a free sample? Will the sample fee be refunded?

A: We do not provide free samples. However, if your order quantity reaches 500 sets, the sample fee can be refunded with the bulk order.
3. What kind of support do you provide to agents?

A: We offer comprehensive support to agents, including:
- Providing samples of our new products.
- Assisting with product photo promotions.
- Offering product knowledge training.
- Providing 24-hour customer service.
4. When can we get your samples?

A: Typically, it takes 7 to 15 working days to prepare samples. However, if custom designs or logo printing are required, it may take longer.
5. Are your products customized or stock? Can we do our own design? Can we add our logo? What is the cost of adding a logo?

A: We offer both customized and stock options. As a manufacturing company, we accept customer designs and provide custom logo printing services. The price depends on the number of colors and sizes. There is no plate fee for orders of 100 sets or more.
6. I’m a doctor, nurse, or newcomer planning to open an online shop. What is the MOQ? Can I get a better price?

A: We often work with customers who are starting their business. To help you sell quickly, we can recommend several styles and fabrics that have been well-received in your market. Our minimum order quantity (MOQ) is 100 sets, with one style, one color, and four sizes for each 100 sets. Additionally, we offer special pricing for new customers, and you can select an extra color for the minimum order.